When Disaster Strikes: WebRTC, CRM, and the Virtual Call Center
Imagine you were asked to create a new call center to provide assistance to people in your city in the aftermath of a major disaster, such as an earthquake, [...]
Video – Rapid Disaster Response using CRM, WebRTC, and Unified Communication
According to the UN, more than 700 natural and man-made disasters occur in different parts of the globe every year. When disaster strikes, whether it's a flood, a hurricane, or [...]