When Disaster Strikes: WebRTC, CRM, and the Virtual Call Center
Imagine you were asked to create a new call center to provide assistance to people in your city in the aftermath of a major disaster, such as an earthquake, [...]
Video – Rapid Disaster Response using CRM, WebRTC, and Unified Communication
According to the UN, more than 700 natural and man-made disasters occur in different parts of the globe every year. When disaster strikes, whether it's a flood, a hurricane, or [...]
Welcome! foreSight Technology Blog
Today we are throwing our proverbial hat into the blogging ring as we launch our new foreSight Technology Blog. Why foreSight? Well, in an age when technology is evolving [...]